Frequently asked questions
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Do locksmiths require a licence to practice?
Yes! According to the security Services and Investigators Act (SSIA) “Individual licensees are required to carry their Ministry issued licence ID card at all times while working”. A locksmith’s license certifies competency and ensures your technician has a clean and current criminal record. It is your right, as the customer to demand proof of licensing from any locksmith performing service. If a “locksmith” is unable to produce a current licence, steer clear! Rest assure, all customers of Black Cat Lock & Key are serviced by licensed locksmiths.
Does Black Cat cut keys?
Yes! Black Cat can reproduce most unrestricted keys, and the list keeps growing. Send us a picture of your key and we will search our growing library for your match.
What are Black Cat's operating hours?
As an emergency service, we are available 24 – 7, rain or shine.
Do I really need to upgrade my security?
Depends. More important than predicting a criminal’s timing is understanding a criminal’s habits. Almost all criminals will pursue the path of least resistance, which may be your home or business. Victims of theft and break-ins are frequently dealt emotional scars, pricey losses, and even physical harm. Whatever level of security helps you to sleep in peace is the level of security for you. That may require some upgrading. As your partner and guide, Black Cat will provide security solutions that fit you like a tailored suit . Reach out today for a free consult!
Can I get service if I don't live in Calgary?
Yes. Black Cat is not restricted to the Calgary city limits. However, farther regions may be subject to higher service rates. Use our Contact page to request a quote!
Does Black Cat have a shop I can visit?
Not yet! We currently only offer mobile services but plan to cut the ribbon on a shop soon. Stay tuned!
Does Black Cat service or open safes?
Yes indeed. Our certified Locksmiths offer a variety of services on most safes.
What automotive services do you provide?
If you are locked out of your vehicle, we will get you back in! Duplication of vehicle keys and replacement of keyed vehicle hardware, however, is not provided currently.
Can Black Cat help me with my garage door?
We offer creative solutions for securing both car and man doors to your garage. The garage offers great cover for would be criminals breaking into your home. With tool, automotive and catalytic converter theft at record highs, a secure garage is a must!
However, the servicing, replacement and install of garage car doors, and garage door openers, requires the services of another trade entirely. If in doubt, reach out via phone or email. One of our technicians will happily guide you with a free consult.
Available 24/7
Affordable rates for all services
Certified locksmiths